Random Internet Dropout, not a router but NBN box issue as lights on the NBN box are also dropped, and this has been going on since 2 weeks ago.   Some logs for you: 22/09 - Internet gone around 15:00; contacted TPG saying there is an outage reported. 23/09 - Internet appears to be back to normal in the morning of 23/09. 24/09 - Internet gone around 14:13. 03/10 - Internet gone for 3 times, manually reset NBN box did fix the issue. 04/10 - NBN Co tech came on site while the Internet was working; then the tech left as confirmed all tests he ran appeared to be normal and the speed is fast. - Later the afternoon, the Internet dropped about 3 times, resulting us had to go with mobile data for any Internet activity. - Later the night, the Internet dropped about 4 times, resulting us had to go with mobile data. 05/10 - Around 12:30 pm, Internet dropped again until 13:00. After a manual reset done on the NBN box, the Internet is now back. - 14:45, Internet gone again after a TPG account expert contacted/confirmed the Internet worked fine. - 15:00, dropped. - 15:09, back online. - 15:10, gone again. - 15:11, back; and then dropped in 20s. - 15:26, back; - 15:44, dropped. - 15:45, it appears that change of cable can resolve this issue for a second. - 15:46, replugging the blue cable back worked, back, however, as mentioned above, only worked for seconds before it drops again. - 15:48, dropped. - 15:57, back. My current service ticket is 11777675 and I haven't had any actual response so please treat it as urgent before further escalation happens.  ... View more