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About giovannagb

since ‎06-10-2021
‎08-10-2021
giovannagb
Level 2

Re: 2 active services, please cancel one of them

by Level 2 in Broadband Internet
‎07-10-2021 03:20 PM
‎07-10-2021 03:20 PM
Hello Shane,   There is no option to private message you.   My request about cancelling the service was accepted. I just need the details about return the modem. If you can, please forward this case to an account specialist.   Account that should be cancelled: username: xxxxx service: xxxx xxxx.   KInd regards, Gio. ... View more

2 active services, please cancel one of them

by Level 2 in Broadband Internet
‎06-10-2021 08:49 AM
‎06-10-2021 08:49 AM
Hello, I've got a Home Wireless service but this service won't be suitable for my house. I live in a place with very poor/bad signa/reception and I need internet coming from a cable. I already contract the NBN plan from TPG, I am just waiting for the installation. But I want to make sure that my Home Wirelless will be cancelled. I couldnt have any assistance by the phone. I sent an email to cancel@tpg.com.au but no answer yet. Who can assist me? I dont want to have the surprise to be charged twice. ... View more
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