Hi @sudhir853,   Welcome to TPG Community!   We have located the account using your community details and your connection appears to be working at the moment.   We're really suspecting the this is a Wi-Fi issue and we recommend having a read of this community article, which should help you with this matter:   Wi-Fi troubleshooting steps - No Internet/Connection   https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection/ba-p/805   Should you require further assistance, feel free to drop us a message. Thank you. ... View more