Hi @jimnikas17,   Welcome to the community!   Thanks for raising this to us. I would love to help and get to the bottom of this. To better understand the situation, drop me private message with your account details (Username/Customer ID together with the address on file).   How do I private message (PM) in the community   Regards,     I can’t receive optus phone calls on my landline at home. I can make calls to optus but can’t receive them. Please fix this issue ... View more