Hi,   We've recently moved into a suite on level 11 of an office block. We've purchased the FTTB XL Bundle Superfast package. We do not have a telephone socket in our suite. Neither building services/management or TPG are offering any help. TPG is telling us that the installation is complete and internal wiring of the premise is not part of their service - fair enough - but building services/management appears to know nothing, and they say the ISPs usually sort out internal connectivity.   What have I done wrong here? Getting internet into a commercial office block suite should not be hard. Have I purchased the wrong package?   How does this usually work? Should I be looking for a communications room? Where did the NBN technician perform the installation - and what exactly did this involve?   Should I be talking to an independant telecommuncations electrician/engineer?   Any advice would be greatly appreciated.   Thanks. ... View more