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About regacontrols

since ‎01-12-2021
‎01-12-2021
regacontrols
Level 2

Re: Blacklisted IP

by Level 2 in Broadband Internet
‎01-12-2021 09:58 PM
‎01-12-2021 09:58 PM
Thanks Shane,   Sorry for the misunderstanding. However we have confirmed that only TPG is blocking the IP address.   We have confirmed that IINET and Internode are not blocking this IP Address. We have also confirmed that the IP address is not on any of the blacklists listed on MxToolbox.   We were told it looks like the TPG Network Services team has blocked the IP address or IP range. We were instructed to contact TPG support since it is separate to IINET/Internode. ... View more

Blacklisted IP

by Level 2 in Broadband Internet
‎01-12-2021 10:22 AM
‎01-12-2021 10:22 AM
We are a TPG customer via Internode/IINET.   We are running a Cloud application on IP address 180.92.194.201 which sends emails.   The IP address is not on any blacklist if you check MX Toolbox.   However the IP address is blocked by the TPG network. This means that all emails sent to TPG/IINET etc are getting blocked.   The error is "all hosts for 'tpg.com.au' have been failing for a long time"   Can you ask the Network Engineering Team to have a look?   ... View more
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