Hi just wondering why the TPG app does not have an area where you can contact TPG. It will if you test your connection and there is a problem then it will let lodge a fault request. But apparently you are only allow to have one fault at a time. With continuing service drop outs I have had NBN here 4 times with the 5th visit planned for today. I have requested a replacement modem as I feel that is the only thing that has no been looked at, even though I have requested a replacement even when the TPG technician also visited. No one seems to listen to what the actual problem is they just fall back to “its a NBN issue”. ... View more

I have just joined the community and have read a few posts and was wondering if anyone from TPG actually reads and or responds to any of them. ... View more