My NBN service was installed today, still waiting on Modem delivery which was due last week.....TPG cannot tell me where it is, neither can Star Trek - I have a tracking number, however both providers are saying the other one can answer the question and Star Trek saying it's not scanned into their system yet   Star Trek are telling me it hasn't been dispatched by TPG yet.   Did anyone else have this issue and best way to get to the bottom of it?  ... View more