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About antlorrigan

since ‎14-12-2021
‎09-02-2022
antlorrigan
Level 2

Re: Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎09-02-2022 09:58 AM
‎09-02-2022 09:58 AM
For the record, never received a call. ... View more

Re: Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎02-02-2022 04:21 PM
‎02-02-2022 04:21 PM
I’ve provided account details multiple times. Not sure what there is to discuss as service is already migrated elsewhere. Meanwhile details provided (again). ... View more

Re: Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎01-02-2022 04:56 PM
‎01-02-2022 04:56 PM
Please cancel my internet effective immediately, i've now migrated to Aussie Broadband as this issue was impacting my working from home. ... View more

Re: Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎01-02-2022 01:47 PM
‎01-02-2022 01:47 PM
I've provided username, and details repeatedly. Still drops between 12-2 each day. ... View more

Re: Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎20-01-2022 10:04 AM
‎20-01-2022 10:04 AM
And more. Each of these dropouts is a loss of connectivity upstream of the router.  Sent On Reply IP Address Ping Time Ping TTL Ping Status Pings Count 19/01/2022 2:47:32 PM       Request Timeout 1 19/01/2022 3:16:13 PM       Request Timeout 1 19/01/2022 3:22:16 PM       Request Timeout 1 19/01/2022 3:23:17 PM       Request Timeout 1 19/01/2022 3:33:21 PM       Request Timeout 1 19/01/2022 6:30:59 PM       Request Timeout 1 19/01/2022 6:31:29 PM       Request Timeout 1 19/01/2022 7:56:32 PM       Request Timeout 1 19/01/2022 8:01:35 PM       Request Timeout 1 19/01/2022 8:02:05 PM       Request Timeout 1 19/01/2022 8:03:07 PM       Request Timeout 1 19/01/2022 9:02:29 PM       Request Timeout 1 19/01/2022 9:04:31 PM       Request Timeout 1 19/01/2022 9:12:35 PM       Request Timeout 1 19/01/2022 9:13:05 PM       Request Timeout 1 19/01/2022 9:13:36 PM       Request Timeout 1 19/01/2022 9:14:07 PM       Request Timeout 1 19/01/2022 9:14:38 PM       Request Timeout 1 19/01/2022 9:15:09 PM       Request Timeout 1 19/01/2022 9:15:40 PM       Request Timeout 1 19/01/2022 9:16:11 PM       Request Timeout 1 19/01/2022 9:16:42 PM       Request Timeout 1 19/01/2022 9:33:19 PM       Request Timeout 1 19/01/2022 9:34:51 PM       Request Timeout 1 20/01/2022 1:19:46 AM       Request Timeout 1 20/01/2022 1:20:17 AM       Request Timeout 1 20/01/2022 1:20:48 AM       Request Timeout 1 20/01/2022 4:18:55 AM       Request Timeout 1 20/01/2022 4:19:26 AM       Request Timeout 1 20/01/2022 4:19:57 AM       Request Timeout 1 20/01/2022 4:20:28 AM       Request Timeout 1 20/01/2022 4:20:59 AM       Request Timeout 1 ... View more

Re: Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎19-01-2022 02:09 PM
‎19-01-2022 02:09 PM
And more, note that time is UTC.   5 2022-01-19 13:06:27 PPP Error ppp3 6 2022-01-19 13:06:25 VOIP Warning every IP of the domain has been tried, but we didn't find the correct one! 7 2022-01-19 13:06:23 PPP Information ppp3 sent [LCP TermAck id=0x2] 8 2022-01-19 13:06:23 PPP Warning ppp3 LCP down ... View more

Constant Dropouts on HFC

by Level 2 in Broadband Internet
‎23-12-2021 02:56 PM
‎23-12-2021 02:56 PM
Receiving constant dropouts. Router has been factory reset - this issue occurs on all devices, and looks to be potentially related to the NBN HFC box. Please investigate asap.   Logs from the router as below showing PPP down.   2021-12-23 13:44:22 [6] VoIP: Register to server address 172.26.0.81:5060 2021-12-23 13:44:54 [4] VoIP: every IP of the domain has been tried, but we didn't find the correct one! 2021-12-23 13:45:17 [6] VoIP: Register to server address 172.26.0.97:5060 2021-12-23 13:45:35 [6] PPP: ppp3 rcvd [LCP TermReq id=0x2] 2021-12-23 13:45:35 [3] PPP: ppp3 LCP down 2021-12-23 13:45:35 [4] PPP: ppp3 LCP down 2021-12-23 13:45:35 [6] PPP: ppp3 sent [LCP TermAck id=0x2] 2021-12-23 13:45:37 [4] VoIP: every IP of the domain has been tried, but we didn't find the correct one! 2021-12-23 13:45:37 [6] VoIP: Register to server address 172.26.0.81:5060 2021-12-23 13:45:37 [6] VoIP: Register to server address 172.26.0.81:5060 2021-12-23 13:45:37 [6] VoIP: Register to server address 172.26.0.81:5060 2021-12-23 13:45:37 [6] VoIP: Register to server address 172.26.0.81:5060 2021-12-23 13:45:37 [6] VoIP: Register to server address 172.26.0.81:5060 2021-12-23 13:45:38 [3] PPP: ppp3 2021-12-23 13:45:38 [5] VoIP: disable SIP stack due to intf IP is 0.0.0.0 2021-12-23 13:45:58 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000015de)] 2021-12-23 13:46:03 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000015de)] 2021-12-23 13:46:13 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000015de)] 2021-12-23 13:46:22 [5] System: DSL training G.994 2021-12-23 13:46:33 [3] PPP: ppp3 Timeout waiting for PADO packets 2021-12-23 13:46:33 [3] PPP: ppp3 2021-12-23 13:46:52 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000016e8)] 2021-12-23 13:46:57 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000016e8)] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000016e8)] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x381b3336>] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0x66e27011>] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0x66e27011>] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [LCP ConfNak id=0x1 <mru 1492>] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0x381b3336>] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0x381b3336>] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [LCP EchoReq id=0x0 magic=0x381b3336] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [PAP AuthReq id=0x1 user="antlorrigan" password=<hidden>] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [LCP EchoRep id=0x0 magic=0x66e27011] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [PAP AuthAck id=0x1 ""] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [IPCP ConfReq id=0x1 <addr 10.20.26.2>] 2021-12-23 13:47:07 [6] PPP: ppp3 sent [IPCP ConfAck id=0x1 <addr 10.20.26.2>] 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [IPCP ConfNak id=0x1 <addr 193.116.229.185> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16 2021-12-23 13:47:07 [6] PPP: ppp3 sent [IPCP ConfReq id=0x2 <addr 193.116.229.185> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16 2021-12-23 13:47:07 [6] PPP: ppp3 rcvd [IPCP ConfAck id=0x2 <addr 193.116.229.185> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16 2021-12-23 13:47:09 [5] VoIP: enable SIP stack due to intf(193.116.229.185) is up. ... View more
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