Hey, @JAtkinson. Send me a Private Message with your account details and include your best contact number and preferred time. I will arrange one of our Technicians to contact you for real-time test and investigation. Regards,     @david64 Thanks have tried with VLAN ID disabled but with no better results. I arranged this connection over a week ago to avoid the timeframe range Will definitely post this again tomorrow for a moderator Thank-you anyway ... View more