I just found out today that I am still being charged by TPG a month after I have moved. I only found out about that as my card is expiring. TPG would not take NO for an answer over the phone. I just found out that I should have been informed that there is an address and a form to fill in to cancel. I tried to cancel their access to my bankcard, but the bank says they just have the number. I will be putting in a complaint to various NSW government bodies. DODO electricity was much easier to deal with and cancelled the service when requested. I wonder how many thousands of dollars TPG gets by putting people through this? The only reason my mobile service stopped was because I ported the number, but they argued with me on that one too. Not easy to find on website. I rang several days in advance of move!
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