TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

About lolabunny

since ‎03-01-2022
‎05-01-2022
lolabunny
Level 2

'DSL Link Down' in System Log, FTTN Dropping Out

by Level 2 in Broadband Internet
‎03-01-2022 06:47 PM
‎03-01-2022 06:47 PM
Hi there,   I have been having issues with my internet dropping out a lot lately, but it became so bad today that I have not been able to consistently use my devices at all. We have FTTN and a TP-link Archer VR400 modem which is working fine, but are running into an issue where the System Log records 'DSL Link Down' constantly. Looking at similar posts concerning the same issue on the TPG community website, I don't think I can fix the issue at my end, and need some help from someone from the TPG Engineering Team?   I've included a segment of the System Log: 2022-01-03 16:23:54 [5] System: DSL Link Down 2022-01-03 16:23:57 [5] System: DSL Training 2022-01-03 16:23:58 [3] PPP: ppp0 User request 2022-01-03 16:23:58 [3] PPP: ppp0 LCP down 2022-01-03 16:23:58 [4] PPP: ppp0 LCP down 2022-01-03 16:23:58 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"] 2022-01-03 16:24:01 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"] 2022-01-03 16:24:02 [3] PPP: ppp0 User request 2022-01-03 16:24:04 [3] PPP: ppp0 2022-01-03 16:24:08 [5] System: DSL Link Down 2022-01-03 16:24:11 [5] System: DSL Training 2022-01-03 16:25:30 [5] System: DSL Link Down 2022-01-03 16:25:34 [5] System: DSL Training 2022-01-03 16:25:44 [5] System: DSL Link Down 2022-01-03 16:25:48 [5] System: DSL Training 2022-01-03 16:27:23 [5] System: DSL Link Down 2022-01-03 16:27:27 [5] System: DSL Training 2022-01-03 16:27:37 [5] System: DSL Link Down 2022-01-03 16:27:41 [5] System: DSL Training 2022-01-03 16:28:53 [5] System: DSL Link Down 2022-01-03 16:28:56 [5] System: DSL Training 2022-01-03 16:29:07 [5] System: DSL Link Down 2022-01-03 16:29:10 [5] System: DSL Training 2022-01-03 16:29:11 [5] System: DSL Link Down 2022-01-03 16:29:15 [5] System: DSL Training 2022-01-03 16:29:16 [5] System: DSL Link Down 2022-01-03 16:29:19 [5] System: DSL Training 2022-01-03 16:29:20 [5] System: DSL Link Down 2022-01-03 16:29:24 [5] System: DSL Training 2022-01-03 16:29:25 [5] System: DSL Link Down 2022-01-03 16:29:28 [5] System: DSL Training 2022-01-03 16:29:29 [5] System: DSL Link Down 2022-01-03 16:29:33 [5] System: DSL Training 2022-01-03 16:29:34 [5] System: DSL Link Down 2022-01-03 16:29:37 [5] System: DSL Training 2022-01-03 16:31:13 [5] System: DSL Link Down 2022-01-03 16:31:17 [5] System: DSL Training 2022-01-03 16:31:26 [5] System: DSL Link Down 2022-01-03 16:31:28 [5] System: DSL Training 2022-01-03 16:34:26 [5] System: DSL Link Down 2022-01-03 16:34:32 [5] System: DSL Training 2022-01-03 16:34:44 [5] System: DSL Link Down 2022-01-03 16:34:45 [5] System: DSL Training 2022-01-03 16:37:51 [5] System: DSL Link Down 2022-01-03 16:37:57 [5] System: DSL Training 2022-01-03 16:38:05 [5] System: DSL Link Down 2022-01-03 16:38:06 [5] System: DSL Training 2022-01-03 16:39:42 [5] System: DSL Link Down 2022-01-03 16:39:46 [5] System: DSL Training 2022-01-03 16:39:56 [5] System: DSL Link Down 2022-01-03 16:40:00 [5] System: DSL Training 2022-01-03 16:41:36 [5] System: DSL Link Down 2022-01-03 16:41:40 [5] System: DSL Training 2022-01-03 16:41:48 [5] System: DSL Link Down 2022-01-03 16:41:50 [5] System: DSL Training 2022-01-03 16:43:25 [5] System: DSL Link Down 2022-01-03 16:43:29 [5] System: DSL Training 2022-01-03 16:43:35 [5] System: DSL Link Down 2022-01-03 16:43:36 [5] System: DSL Training 2022-01-03 16:45:09 [5] System: DSL Link Down 2022-01-03 16:45:13 [5] System: DSL Training 2022-01-03 16:45:24 [5] System: DSL Link Down 2022-01-03 16:45:27 [5] System: DSL Training 2022-01-03 16:45:28 [5] System: DSL Link Down 2022-01-03 16:45:32 [5] System: DSL Training 2022-01-03 16:45:33 [5] System: DSL Link Down 2022-01-03 16:45:37 [5] System: DSL Training 2022-01-03 16:45:38 [5] System: DSL Link Down 2022-01-03 16:45:41 [5] System: DSL Training 2022-01-03 16:47:17 [5] System: DSL Link Down 2022-01-03 16:47:20 [5] System: DSL Training 2022-01-03 16:47:28 [5] System: DSL Link Down 2022-01-03 16:47:30 [5] System: DSL Training 2022-01-03 16:49:46 [5] System: DSL Link Up us/ds 0/0 kbps Type 64/65B PTM Annex B 2022-01-03 16:49:46 [5] DHCPD: Send ACK to 192.168.1.101 2022-01-03 16:49:48 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00000a5a)] 2022-01-03 16:49:53 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00000a5a)] 2022-01-03 16:50:00 [5] System: DSL Link Down 2022-01-03 16:50:03 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00000a5a)] 2022-01-03 16:50:04 [5] System: DSL Training 2022-01-03 16:50:04 [3] PPP: ppp0 2022-01-03 16:50:09 [5] System: DSL Link Down 2022-01-03 16:50:11 [5] System: DSL Training 2022-01-03 16:51:45 [5] System: DSL Link Down 2022-01-03 16:51:49 [5] System: DSL Training 2022-01-03 16:51:59 [5] System: DSL Link Down 2022-01-03 16:52:03 [5] System: DSL Training 2022-01-03 16:53:20 [5] System: DSL Link Down 2022-01-03 16:53:24 [5] System: DSL Training 2022-01-03 16:53:34 [5] System: DSL Link Down 2022-01-03 16:53:38 [5] System: DSL Training 2022-01-03 16:53:39 [5] System: DSL Link Down 2022-01-03 16:53:42 [5] System: DSL Training 2022-01-03 16:53:43 [5] System: DSL Link Down 2022-01-03 16:53:47 [5] System: DSL Training 2022-01-03 16:53:49 [5] System: DSL Link Down 2022-01-03 16:53:52 [5] System: DSL Training 2022-01-03 16:54:40 [5] DHCPD: Send ACK to 192.168.1.101 2022-01-03 16:55:27 [5] System: DSL Link Down 2022-01-03 16:55:31 [5] System: DSL Training 2022-01-03 16:55:40 [5] System: DSL Link Down 2022-01-03 16:55:41 [5] System: DSL Training 2022-01-03 16:57:07 [5] System: DSL Link Down 2022-01-03 16:57:11 [5] System: DSL Training 2022-01-03 16:57:21 [5] System: DSL Link Down 2022-01-03 16:57:25 [5] System: DSL Training 2022-01-03 16:57:26 [5] System: DSL Link Down 2022-01-03 16:57:27 [5] DHCPD: Send ACK to 192.168.1.101 2022-01-03 16:57:30 [5] System: DSL Training 2022-01-03 16:57:40 [5] System: DSL Link Down 2022-01-03 16:57:44 [5] System: DSL Training 2022-01-03 16:57:54 [5] System: DSL Link Down 2022-01-03 16:57:58 [5] System: DSL Training 2022-01-03 16:57:59 [5] System: DSL Link Down 2022-01-03 16:58:02 [5] System: DSL Training 2022-01-03 16:58:03 [5] System: DSL Link Down 2022-01-03 16:58:07 [5] System: DSL Training   Thanks in advance for your help, please get in touch soon, Lola <3 ... View more