Hi TPG team, (Reposting as I accidentally posted on the wrong forum channel) I’m waiting on a call back now with your phone support team however now reading about this issue from other customers I figured making a post may also be beneficial to my installation process. Initially we had issues as TPG (and most other providers as well) were unable to identify my address as were block B not apartment B. Regardless, was happy to wait for the state level team to handle the case. Initially started the process around the 12-13th of December and have been through a couple of ( irrelevant to this issue) hurdles. Come today, we’ve been waiting nearly a month for internet and have nearly maxed all our phone data plans. Our installation appointment was booked today, Sunday the 9th between 9am and 12pm. Unfortunately no contact with any technicians have been received. After reading similar posts (recent and older) I see this appointment today may be either cancelled or not followed through. I hope (fingers crossed) that the technician is either just having a rough day and is running behind. As such just looking for clarification on my installation update as I’m desperate to be able to use my computer and other network essential utilities. Thanks for any support and clarification! Morgan ... View more