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About chelseadp

since ‎10-01-2022
‎11-01-2022
chelseadp
Level 2

Re: iMessage and FaceTime access

by Moderator Moderator in Accounts and Billing
‎11-01-2022 08:26 PM
‎11-01-2022 08:26 PM
Hey @chelseadp,   Are you using Mobile Data or connected via TPG internet? Send me your account details (Username/Customer ID together with the address on file) so we can proceed with the initial investigation.   How do I private message (PM) in the community   Regards,     I'm having this same issue. Please help. ... View more

Re: Imessage Activation Issues

by Moderator Moderator in SIM Only Plans
‎11-01-2022 12:42 PM
‎11-01-2022 12:42 PM
Hi @chelseadp,   I've checked your mobile service status using your community details and can confirm that it is on active state. Thus, your iMessage should be activated. Kindly ensure that your mobile data is enabled if activating thru our network. Have you tried to activate it using a WiFi connection?   Regards, Angeli ... View more
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