Hi TPG, Photo attached to show lights (I’m not too good with this kind of stuff) & on the NBN box the circled one is flashing on & off. As mentioned numerous countless times and on the phone again today… I signed up on the 28th of Dec & received the package modem, 2 days later which was nice. (Great during sign up & fast delivery) But the issue is I still have NO INTERNET CONNECTION!!! I have tried calling numerous times and I feel that I have been mislead on some occasions too. For example: I was told I had received a call yesterday from them (about coming to install the NBN) I then asked for the time of “ the call” and when I checked my call log, it did not match - I had not received any calls whatsoever hours before & after also no voicemail was left. A different lady today (Case Manager) finally was the first to make me aware that I don’t actually need to wait for someone to come and install my NBN? This entire time I have been told by 5+ TPG staff via phone call that “they’re sorry for how long it’s taking” On a previous phone call I was redirected to a case manager, they asked for my number, I just finished giving it and they hung up?! No return call?!!! I am now utterly confused Because 1) On my profile it still says “Installation is Progressing. We’re working hard on getting the service available for you. We’ll keep you posted on your progress.” & 2) I managed to set up the WIFI Modem & NBN by myself thanks to some tips from this forum BUT it still is NOT WORKING!! Also every 3-4 second there is a ticking noise coming from the router? Essentially I have been paying for this “service”/ NBN for a bit over 2 weeks but nothing has not been working, AT ALL. Please help me resolve this issue ASAP, I haven’t even been able to do ANY OF MY WORK FROM HOME. Thank you in advance & apologies if I sound annoyed… I believe this is a normal reaction to such unprofessionalism & time consuming issue like this has been. Hopefully it doesn’t have to get to the point of ACCC or TIO. I just would like WHAT I AM PAYING FOR & decent speed internet connections. ... View more