Hi Angeli,   Thanks you so much for fixing this long pending issue.    I confirm that we can make outgoing calls.   Please let me know the process to get the money credited back to our account for the period the outgoing calls were not working (July 2022). Fyi, every month we were changed $10 for OZ talk via direct debit and the last payment we deducted on 14th January 2022.   Thanks Div     ... View more

Hi @BasilDV ,   Still we cannot make any outgoing calls, all we get back is busy tone when we dial any number. it this a technical or billing issue? Any time frame when this could be fixed?   Thanks. Div ... View more

Hi Ninit,   You may be right but in my case I didn't change any add on and TPG regularly change money from my bank account, then also since last July we cannot make any outgoing calls. I was advised to try the outgoing calls but still the issue is same.   Thanks, Div ... View more

Appreciated BasilDV, Thanks ... View more

Hi Angeli,   I found out the outgoing calls are not working when I tried to call the landline and mobile numbers, and that is the reason of me reaching out to TPG support.   I get the busy tone when I dial any australian number. We are unable to make any calls after July 2021 even after TPG charge us $10 every month via direct debit.   We are on OZ talk add on and it shows active on my account but still unable to sue our phone since last July.   Could you please get this fixed and credit me the money for the time the phone remained unusable?   Thanks, Div     ... View more