Welcome to the community!
Sad to learn that you're unable to connect with our Contact Centra, @Kauifamily1.
I'd like to take this opportunity to turn around your experience and have our Account Specialists to Team to contact you for the assistance related to the account payment.
Send me a Private Message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
OVER 2HOURS NOW ON HOLD THIS IS A JOKE
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