TPG Community

Vegieman · ‎26-12-2018

I have been working and just received a reply to my first post. I was asked by Riezl a Moderator to "private message" and supply several items namely my Customer ID, User name and address. This I have just done and returned to Thunderbird to access my other email boxes and as if by magic my TPG Email was active and I received 39 outstanding emails. How or why unexplained but happy. I have always avoided any password manager. Is it possible that it suddenly went into action and activated. Thank You anyway. My apologies to Riezl if it was only something very simple. Vegieman

Vegieman · ‎26-12-2018

Because I do not realy understand the "Location" box I probably selected the wrong one.What a pity you cannot select all! somebody might do something about it. Still no emails, or access to my account or mailbox on line. There is obviously something wrong/failing in the password area.I use Thunderbird so cannot really blame Microsoft Win 10 updates but yes it was around then that it all fell apart.How many more days before something is sorted? It's been 4 days so far.

Vegieman · ‎24-12-2018

I have internet OK and VOIP BUT I have had no access to my email or account for the last 30 odd hours. I contacted TPG and was informed there was a problem with part of the email setup. Not mine I might add TPGs and since then nothing.When and how will I be informed that it has been "repaired" or do I haveto keep on trying until it may work out of the blue? Not good enough TPG.

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About Vegieman

Re: Still no email access

Still no email access

Main Email Address Has Stopped Working. Cannot log in to account. Do not exist?