Ive been having issues with y NBN service for weeks. I initially thought it was my BYO Moden (TP Link Archer VR600), so i swapped in the moden that TPG sent me and it has been no better. Finally got sick of it tonight, so rang the service number and have been in the queue for about 45mins now. I'm getting a bit over it. If i do a speed test I get 45mbps+, then the next minute i get 7mbps, next minute i get no response. ... View more

I Have recently been having trouble with WIFI dropouts, slow speeds and some of my Google devices unhappy with the older version of WIFI security that is available on the NF12 moden that TPG supplied. Is there a firmware update or any sort of improvements that can be made to this modem, or do i need to purchase something better?  Current FW is: GRNV5.TT101B-B-NC-R4B019.EN   ... View more

I'd like to have my TPG username changed if possible? Can this be done? ... View more