As you can see from the earlier posts it took about a week to get my mobile service reinstated (the good news is your mobile number probably likely not lost forever). Email doesn't work either - best to keep spamming this forum or the Facebook page. In the meantime heaven help you if you need your mobile for anything. ... View more

Nearly a week on and still no contact from the support team? ... View more

I have DM the details to you. I sincerely hope to have this resolved ASAP. My 'concern' as you so sarcastically put it is that my mobile number of more than 20 years has been arbitrarily cancelled by TPG! It has been 2 days and counting! ... View more

Just received a flurry of emails about my 'account cancellation request' and a final invoice? My mobile is now inactive - is this the reason? My credit card on your file hasn't changed! I can't receive OTPs etc. Madness! ... View more