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About Brad0

since ‎27-01-2022
‎30-05-2022
Brad0
Level 2

TPG Modem Upgrade

by Level 2 in Modems and Devices
‎21-05-2022 02:18 PM
‎21-05-2022 02:18 PM
TPG Support   I currently have a Huawei HG658 modem supplied by TPG that is starting to reboot and drop internet connection regularly.   What modem do TPG currently provide new cisutomers and Is this modem an upgrade to my current Huawei?   If it is an upgrade what is the cost and process to get a replacement modem?   thanks ... View more

Re: List of Non-TPG supplied Modem/Routers for use with TPG NBN BYO Data Only Plans

by Level 2 in Modems and Devices
‎20-03-2022 02:16 PM
‎20-03-2022 02:16 PM
Hi TPG Do you have an updated lists of Nighthawk or Orbi routers that you support that work with FTTN? The ones listed that support FTTN are no longer available in the big box stores Thanks ... View more

Re: Internet keeps dropping out

by Level 2 in Broadband Internet
‎27-01-2022 02:05 PM
‎27-01-2022 02:05 PM
Hi,   I'm also having the same issue as the other with the internet disconnecting and the modem showing red lights for about 5 minutes and then the modem reconnects, can you please assist?   The issue has been occuring for a month or so now but the last few days its happening a few times an hour. We noticed it occurs more frequently when 2 people are using the internet at the same time.  ... View more
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