Hi, Thanks for the info...    I did a nslookup and it returned an IP address, i did a tracert and ping as well. Here is what came out.   Tracing route to au3.fcomet.com [172.105.176.175] over a maximum of 30 hops: 1 10 ms 7 ms 6 ms 192-168-1-1.tpgi.com.au [192.168.1.1] 2 238 ms 194 ms 436 ms 10.20.22-63.tpgi.com.au [10.20.22.63] 3 84 ms 479 ms 217 ms 27-32-160-67.static.tpgi.com.au [27.32.160.67] 4 9 ms 129 ms 56 ms 203-219-106-126.tpgi.com.au [203.219.106.126] 5 41 ms 88 ms 28 ms Bundle-Ether70.lon-edge903.melbourne.telstra.net [139.130.48.225] 6 50 ms 70 ms 22 ms bundle-ether13.exi-core10.melbourne.telstra.net [203.50.11.198] 7 26 ms 29 ms 23 ms bundle-ether12.chw-core10.sydney.telstra.net [203.50.11.124] 8 59 ms 117 ms 33 ms bundle-ether1.chw-edge903.sydney.telstra.net [203.50.11.177] 9 357 ms 221 ms * twi3412381.lnk.telstra.net [58.163.91.130] 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 59 ms 62 ms 28 ms au3.fcomet.com [172.105.176.175] Trace complete. C:\Users\Admin>ping 172.105.176.175 Pinging 172.105.176.175 with 32 bytes of data: Reply from 172.105.176.175: bytes=32 time=930ms TTL=51 Reply from 172.105.176.175: bytes=32 time=1856ms TTL=51 Reply from 172.105.176.175: bytes=32 time=1941ms TTL=51 Reply from 172.105.176.175: bytes=32 time=1864ms TTL=51 Ping statistics for 172.105.176.175: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 930ms, Maximum = 1941ms, Average = 1647ms     Could someone tell me what's wrong?  I do not understand most of the info I got.  ... View more