Dear TPG, After over 5 years of flawless NBN 50 our Arris CM8200 and our Archer VR1600V have died, I humbly request a tech appointment to replace the cable modem, it was destroyed by lightening around 2pm yesterday afternoon. Again TPG have been the single best ISP experience since 1998, over 22 years of ISPs, and I need that tech to swap out the modem, please. Regards Peter ... View more