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willianstownnbn · ‎05-02-2022

These were the instructions that helped. https://community.tpg.com.au/t5/Modems-and-Devices/Setup-and-Configuration-for-TP-Link-VX420-G2v-modem-router/m-p/101470/highlight/true#Configuring%20Modem%20(if%20required)

willianstownnbn · ‎05-02-2022

Perfect, thank you David. I hope TPGs UX team figure out a better way to ger prople started. I was on hold for 1.5 hours without any answer. Could a link to the modem setup be in a welcome email or on a card in the box when the modem is shipped? Thanks again David.

willianstownnbn · ‎04-02-2022

Received my modem and its been sitting on the auto configuration page saying wait 30 min for a long time. Called and ever 60 min I get auto hung up on. How does a new customer get set up with TPG? Their sales team answer quite fast though which is great.

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