My phone acct has been cancelled. I changed credit cards over a month ago. even though tpg has billed several times on new card (as per ../myaccount) still getting sms 'payment failed'. I updated cc details online several times - still getting sms 'payment failed'. I spoke to support person twice & gave new cc details - still getting sms 'payment failed'. I have been waiting on hold for hours across several days & yet cannot get to talk to someone. I get seveal emails telling what is happening, yet cannot make this payment. Have been with tpg for several years - this is very frustrating. ... View more