TPG Community

Stevebob · ‎03-01-2019

Big thanks to all. Service restored as advised. First problem we have experienced. So TPG still my recommended provider.

Stevebob · ‎02-01-2019

Hello Riezl thanks for your latest reply. We did indeed have a call from TPG at 9.51 As it rang for a very short time we were unable to answer the call in time. A text was sent to us at 9.53 asking for a time to call. We replied at 10.17 and at 10.47 stating that “now is the time to call.” we are happy to talk to the TPG engineer team or anyone else to help resolve the issue,but is this not now a Telstra matter.? we can be texted or called at anytime and we have a firm grasp of the technology involved. looking forward to a resolution. Steve

Stevebob · ‎02-01-2019

Thank you for the reply. Let’s hope the issue can be resolved ASAP. Although previous experience with Telstra has never been above average.

Stevebob · ‎31-12-2018

Our broadband connection stoped responding on 28/12/18. We have called and been told an issue exists in the area and Telstra are in the process of finding/ fixing the Fault. If this is a larger issue than just us why is it not listed on your service status page? OR Is the fault only with us. This information would be quite helpful.. AND When can we expect this problem to be fixed. Will Telstra work through the public holiday? With aged parents who use only landlines it is concerning they will not be able to reach us. Any information you can give would be appreciated

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Re: No ADSL in Alexandria NSW FIXED BIG THUMBS UP

Re: No ADSL in Alexandria NSW

Re: No ADSL in Alexandria NSW

No ADSL in Alexandria NSW