IPV6 config attached.   The key is to press save after each step.  And it takes a good 5-10mins to connect after you change it to "Others" instead of "TPG".  I also suggest completely powering off after you have done all the steps if it doesn't connect after 5mins.   We had a power outage the other day and it didn't re-connect straight away. I went through all the steps above again and then it re-connected. ... View more

So I purchased this router a week ago (same reason as everyone else - upgraded to ultrafast and looked at recommended routers on the TPG site). I was having the same issues, called TPG but they just did the same troubleshooting as I. I then logged a ticket with D-LInk.  Took a few goes but we have finally worked out the issue - seems something is not quite right with the TPG option either in the wizard or in the manual settings.   So this is what worked in the end: - Settings>Intenet>VLAN   change ISP to OThers (not TPG). Save. (make sure you wait for the timer to confirmed that change has been saved) Then on the same tab once the above is saved disable Triple play press save again. It took a good 5 minutes to connect after this, but it finally did connect.   The guy at D-Link said he is going to lodge an internal ticket with their tech team to make an adjustment to the TPG wizard as there is obviously something not configured properly with that ISP setting. Hopefully they will fix it in a firmware update & stop causing pain to TPG customers.   Hope that helps for others!  I almost thought I would have to return this nice looking router! -  ... View more