Hi Have had a power outage and when power turned back on, the internet was done.   Turned off everything and unplugges,. The nbn FTTC connector is flashing blue on the second light after the power light. It is also clicking trying to connect to the modem. The modem is an tp link Archer vr1600v v2   The modem isn't registering any light on the 'Internet' light. Nothing is flashing or blinking. Please see photo.   Have tried reset on both nbn Connector and the modem. Think the modem is gone. It is an tp link Archer vr1600v v2.  Thoughts and possible next steps?      thank in advance. ... View more

Hi.  The NBN box has a red blinking light and is clicking. We have no internet.   Followed the TPG trouble shooting guide and no change. Next step suggested on TPG support site was to contact TPG. Have tried a few times to get through to TPG support by telephone.  not getting pickup.   how do I report this if I can't get through? Presume a new box gets sent out out once I can speak to TPG?   Any suggestions?    thanks! ... View more