I cancelled my NBN on 13/04/2023 ( Plan ended on 19/04/2023) - TPG charged me an extra $69.99. I called representative of TPG she said oh yes sorry , we will reverse that. Please give me new credir card details as the old card details have been cancelled.  TPG now have charged me $1 ??? on my credit card and another bunch of charges minus and plus on account.  But still NO REFUND on the $69.99 or $1 extra charges.  Now another representative tells me its a 30 day notification to cancel. So why LIE ask for new credit card details and charge my account $1.  Seems like TPG is scamming people and have fraudulent represenatives who know nothing and just LIE. I will lodge a complaint with Fair Trading - Ombudsman - Take out a social media program and informa as many people of TPG Fraudulent and misleading SCAMS regarding Cancellations and taking credit card details under false pretences. TPG will lose way more customers both existing and new after I inform every one of there untrustworthy and decietful practices..TPG = SCAM - LEAVE NOW - GO TO A BETTER PROVIDER ... View more

I just checked my address Kiama  2533.  Vodafone and tpg websites. Now says I can get 5g home internet.   Yet I checked with the live chat and they tell me. It's not available?   Very confusing....? When I moved here in September 2022. Tpg said no 5g is not available.   Have Vodafone done an update on towers?    ... View more

I have the tpl link vr1600v  modem router, which is now getting very hot.  It's located in a cool free airflow position.  The outside plastic at the top is turning brown...will it catch fire?  This was supplied by tpg, and if it catches fire are they liable lfor the resulting fire damage? I have contacted tpg  via email on 3 occasions and only get the thanks for email blah blah.  The tplink would still be under warranty    Would be nice if they actually replied via email.  ... View more