TPG Community

Belinda_west · ‎09-03-2022

After I moved I was told to plug In my arris modem and everything will be set up, I keep getting txt messages saying urgent plug in your modem but it has been and still no internet connection. I called last week and they said this was all I had to do but still not working. Please help!! Thanks

Belinda_west · ‎03-03-2022

Thank you for your help, I called back and all is sorted. Thanks

Belinda_west · ‎02-03-2022

Belinda_west · ‎02-03-2022

Yes, it was.

Belinda_west · ‎02-03-2022

Router is the netgear r6020 ac750 l, as well as the white NBN modem.

Belinda_west · ‎02-03-2022

This is what the box is currently showing

Belinda_west · ‎02-03-2022

Belinda_west · ‎01-03-2022

There was a modem left at the property, can I use that or do I use the one I previously used?

Belinda_west · ‎27-02-2022

I keep getting this message after I moved “ Action Required: Your TPG NBN service is awaiting activation. Please connect your NBN modem as soon as possible to activate. Visit link.tpg.com.au/EDKjOZ” I have plugged my modem in and router and there is no connection, both are showing orange internet light. Please help! Thanks !!

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About Belinda_west

Arris modem not going online

Re: Not connecting to internet

Re: Not connecting to internet

Re: Not connecting to internet

Re: Not connecting to internet

Re: Not connecting to internet

Re: Not connecting to internet

Re: Not connecting to internet

Not connecting to internet