Hey, john210771. We'd love to help fix the issue affecting the service. To better understand the situation, send us a Private Message with your account details (Username/Customer ID together with the address on file).   How do I private message (PM) in the community   Regards,     Lights just flashing on and off on black NBN modem device. I can go into the modem router The issue is in 12 Tichborne Drive Quakers Hill No Outages showing on On NBN site for that address. ... View more