I was not aware we had to leave our Arris box at our old property as the new property we moved into did not have one as previous tenant also took that. I need our connection up and running ASAP as i work from home and have little mobile data left to tether from, and we are only 5 days into the month. I had a SMS from someone at TPG asking if i had a box, to which i originally replied yes. and they have not responded since. I now know i do not have a working box for this address and require one as well. I have received no ETA on when i will have an active service.
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