Gee, BasilDV, you’re blooming brilliant! After the router reset, there is connectivity at last: the lan1 and lan2 interfaces seem to be working ok, but lan3 and lan4 are still deaf. All interfaces were deaf prior to the factory reset. Lan4 is the interface I usually use (via multiport router), and without your suggestion I would not have thought to try the other ones. Thank you! I can heal my internet deprivation syndrome (60+ hours) now, using the working interface, thank you! I guess I will need to look at getting a replacement router. Was never really happy with the Huawei unit, but if I get a newer better one router elsewhere, I’m aware that I’ll have to kiss the TPG-supplied viop phone service goodbye - gee I miss fibre to the home. Will need to think this one through. I assume the router is out of warranty: could you please put me onto a page on your site which outlines how to order another if I decide to stick with TPG-issue router? Eternally appreciative, Zlex. ... View more

Errr, spoke too soon. After an unusually long delay, wifi has come up and I can see the internet again. Eureka! Speed seems ok. My router had two wifi interfaces: I can see one but not the other. Have just tried the wired connection again: even 192.168.1.1 is unreachable. Sounds like the nbn modem might be ok, but the tpg-issued Huawei router might be badly injured… ... View more

By wired Ethernet, thanks. Have simplified things to just a pc and a known good Ethernet drop cable connecting it to the router. Tried a couple of different PCs for good measure. The PC can’t see the router, and does not get allocated an ip number. Have just tried wifi: can connect to the router but no net traffic… ... View more

Tnx for very prompt reply! Yes, both devices have power, and the lights seem to behave more or less normally. Qld 4217, NBN via HFC coax. Will followup with pm, tnx. ... View more

How do you know it’s the nbn modem, and not the TPG-supplied router? Lost network connnectivity after a very close strike in a lightning storm on Sunday night, and have narrowed the problem down to either the modem or the router. Thanks, Alex. ... View more