How good is TPG's reply to the OP? I honestly don't know why you bother. No apology. No recognition the service isn't good enough. Just boilerplate waffle basically saying "too bad, so sad". Shameful.   TPG's notifications for "NBNCo Planned Maintenance" have become a complete joke. I get so many of them, I treat them as spam. Usually there is no outage, but if there were, it would be outrageous - I'd have outages every week. TPG and NBN really need to take a look at this: 1. Don't cry wolf - only send a notification if there is a genuine need for an outage - not because some NBN contractor is opening a pit somewhere within a 50km radius. 2. If there is a need for an outage, *only* do it during super-off-peak times (can't believe this needs to be stated). This was *never* an issue before NBN - nor should it be!   ... View more

I know this response is a little old now, but I notice it completely ignores the issue of the OP - which is still a problem to this day.   TPG's notifications for "NBNCo Planned Maintenance" have become a complete joke. I get so many of them, I treat them as spam. Usually there is no outage, but if there were, it would be outrageous - I'd have outages every week. TPG and NBN really need to take a look at this: 1. Don't cry wolf - only send a notification if there is a genuine need for an outage - not because some NBN contractor is opening a pit somewhere within a 50km radius. 2. If there is a need for an outage, *only* do it during super-off-peak times (can't believe this needs to be stated). This was *never* an issue before NBN - nor should it be! ... View more

TPG's notifications for "NBNCo Planned Maintenance" have become a complete joke. I get so many of them, I treat them as spam. Usually there is no outage, but if there were, it would be outrageous - I'd have outages every week. TPG and NBN really need to take a look at this: 1. Don't cry wolf - only send a notification if there is a genuine need for an outage - not because some NBN contractor is opening a pit somewhere within a 50km radius. 2. If there is a need for an outage, *only* do it during super-off-peak times (can't believe this needs to be stated). This was *never* an issue before NBN - nor should it be! ... View more