Hi Angeli, Thanks for replying, I have just PM’d you. Kind regarda Sana ... View more

I have just read some product reviews now regarding the TPG 5G home broadband service and I think I will be saying Good Bye to you guys forever as I am experiencing similar issues and looks like these can’t be resolved. https://www.productreview.com.au/listings/tpg-broadband-5g-home-broadband We initially wanted to sign up for the NBN plan but we found out that this will also involve the most annoying NBN Co New Development one-off fees of $300, which of course the owner doesn’t want to pay. I am renting so I don’t think I should be held responsible to pay this fee as I am not the property owner but the Australian Government has not implemented any laws that clarify who should be paying this one-off new development fee of $300/-. I spoke with the NBN and they said the telecom companies can waive these charges if they want to however when I asked the TPG rep. he said ‘no’ immediately as this fee will go into NBN’s pocket, not TPG’s (which makes sense). I believe the NBN should charge this fee to the property owners at the beginning when the NBN is being installed. ... View more