Hi~ TPG team   I am Jin, who is a new customer setting up my apartment broadband last week. When I found my Internet connection never activated, I asked for your technical support. Yesterday one of your technicians came to my apartment, and he did not fix the connection issue, and he left the apartment quickly. He told me that he would contact us quickly, but actually, he didn't so far. Now I want to cancel this internet plan because the service experience is terrible. could you tell me how to do the cancellation? ... View more