Hi, I've just moved into a new apartment in Newtown, NSW and signed up to TPG on the 11th of March. From the start and continuously since, I've been facing intermittent packet loss occuring 10+ times daily which is most noticeable when on calls (e.g. Microsoft Teams, Slack, Webex etc.).   I've been in contact with TPG support (ticket # 12214541) who have sent a technician and the outcome I've been told is: "Our monitoring shows the service quality has now improved and up to standard". The TPG speed tests don't seem to highight the issue, however I have recently downloaded ping plotter which clearly highlights when the issue is occuring (please see attached screenshots).   Any ideas would be appreicated, thanks. ... View more