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meggles77 · ‎11-08-2023

Hello BasilDV Thank you for your reply. And sorry for my late reply. I have been in contact back and forth with my building manager (as i live in an apartment) The power outlet that it is current plugged to is fine, and I tried another outlet and it still is showing as no power to the box. Also there appears to be no damage to any of the cables. Have gone to the NBNco website and the website informs that if there is any issue with the NBN that I need to be in contact with you as my internet provider. I suppose my next question is what do I do next if my NBN is still showing no power to the box even thought the power outlet is fine and my cables also appear to be fine

meggles77 · ‎31-07-2023

Hello, I was wondering if you can please help me. Last my NBN and internet has stopped working / has no connection. There are no lights are on on the NBN box and the internet light on my router is off. i was wondering if there was outtage in the area or there something wrong with my nbn/internet. If there is something wrong with my nbn/internet? is this something that can be fixed? Thank you M

meggles77 · ‎01-04-2022

Hello, I am a new customer and I am still having trouble getting online. I plugged in my router for the first time last Friday the 25th of May (it is a Netgear AC166 WiFi5). After a week, I have checked my installation status and it says that ''good news! your service has been installed and ready for use' but my router is indicating that I have no internet connection (LED light not on) I have attached some photos for reference. I am not sure what to do next Thank you, and I look forward to hearing from you.

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About meggles77

Re: No NBN

No NBN

Your service has been installed and ready for use - but no internet