Hi, I had TPG NBN for a few years and was contacted by them in Jan to say that they would like to offer me 5G wireless home internet as it is available where I live. I took them up on the offer and my NBN was cancelled. In the 2-3 months that I have had this service, I have received 5G connection approx 5 times (that I have noticed) for a total of about 30 seconds before it goes back to 4G.   I am not impressed that I was given a service that isn't actually available and paying for it in full. I have contacted technical support who tell me that there is works happening in my area on 5G. I made it clear that this is not a recent problem and I have never received the service I'm paying for. I know that moving back to NBN will require costs and technician visits so I don't really want to do that.   Could there be something wrong with the modem (provided by TPG - Sagemcom) limiting my access to 5G?   ... View more