Oh my God - YES it has plenty of funds! ... View more

YES! Anything to get my service back on ASAP. And as long as I see the credit not long after. ... View more

Can I get an update on this please? I need this connected before the end of today. ... View more

Hi Angeli, I've just restarted the phone and tried to make a call - but still getting the message that 'the account has expired', and also don't have any internet connection. Please advise. ... View more

Angeli - I've been waiting 3 days now and cannot wait any longer. Please just get whoever is responsible to have this fixed NOW. ... View more

Can I get an answer on this urgently please? Not only do I still not have service after 3 days now, but I have been invoiced AGAIN. I expect an immediate cancellation of this invoice and my service to be turned back on ASAP. If this is not resolved today I will have no choice but to take it further to report TPGs utter inability to resolve a very simple issue. I expect a response with confirmation of a resolution. ... View more

Nope - I still have no service. But I have confirmation that payment has been paid and received. What's the problem now? By the way, the non-payment was due to your team's inability to process the change of payment details from end of last year. As I said before, we've notified your team on numerous occasions what the details are and each time we're told that it'll be done and it won't happen again. This has been happening every month since the end of last year. Yet here we are...again.   ... View more

Can I get a response to this ASAP please! I still have no service and it's been almost 48hrs since my connection was disconnected without my consent and without notice. On top of that, I see from my bank statement that I have been billed during this time, yet I am still not connected. ... View more

Hi BasilDV, This has been an ongoing issue and still not resolved since my payment details were updated at end of 2021. Each time over the last 5-6 months, we've been assured by the representative that it'll be fixed before the next billing period. What assurances do I have this time so we don't have to go through this all again next month? ... View more

Hi Basil, I've been trying my phone number and account number but still not able to access the Novus site as they all keep reverting back to the old dashboard. Please advise ASAP. ... View more