Hi there I had the nbn installed on 15 Jan. I have yet to receive any notification that our service is active. We opted to use our own modem which was nbn ready however have been told it will not work with HFC. We have requested a TPG modem be sent to us but have not received any updates or response. Is someone able to tell me when I can expect to receive the modem. Being without internet when we have had to pre pay the first month is very frustrating.
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