Let us check what causing issues with the connection and fix this, could you send us a PM with your details (Username/Customer ID together with the address on file) so we can proceed with the initial investigation.   How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093. Regards,     ... View more