I have recently applied for relocation. Given them the address and then specified the date but they went and activated the account in new place week earlier. Now we don't have internet and yet to move to that new place which we haven't even gotten the key yet. To make matters worse they have posted the modem to new address. I have confirmed with them several times to make sure that they would not make mistake on date. I called relocation team and was transferred at least 4 times in between customer service and relocation. In the end I was told, we can't help you." What's done is done, we apologise". Is that what you call customer service????
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