Hi   Whilst trying to resolve our poor wifi strength I unplugged the ADSL/Phone line from the wall socket disconnecting the internet from our modem.  When I reconnected it, the internet signal had been completely lost. I reset the modem to factory default settings, which has not helped. My computer connects to the WiFi, however, the modem does not connect to the internet. Everything is properly plugged in and nothing has been damaged. Can you please tell me how to resolve this issue as soon as possible, so we can have internet connection soon?    Thank you and I look forward to your speedy reply. ... View more