Sadly after 5 1/2 years with TPG with FTTB internet access.... with fantastic service, I have to part with TPG for Internet Service  and move to another service provider...   This is all due to TPG's 5G home internet service they promoted 100mbp download and 20mbps typical connection, which only provided 1-2 mbps download typical connection after 1 days, had to go back to my FTTB connection as 5G does not work and the TPG engineer informing me 3mbps download is the best TPG can offer when you pay for premium 5g 100mps downlaod and 20mps upload and I was stupid to covert from FTTB to 5G and should revert back... After TPG community moderator assisted with me keeping my FTTB (just request to remove the FTTB disconection as I am paid till 5th July) TPG decided I have to pay full  $89.99 instead of thew $59.99 and then by AUGUST TPG fees update to $74.99 which is my existing contract, after spending hours with Customer service and biling dispute, they can not assist and inform me I have to pay even though they agreed issue is with TPG.... So after the time wasted calling TPG.. Yesterday with the Customer Service Manager, I have informed them to disconnect my Internet service with them as I can get better offer else where with the 89.99 a month.... I am also in process to move my phone service to another provider another provider as I can not get bundled discount..... ... View more

Hi Just received by TPG 5G Home Broadband The connection speed seems to be very slow I ordered the Premium $64.99 a month 100mbps download and 15mbps upload Connected the Device, connected my lapto to device... getting average 2-3mbps download and around 13mbps upload.........  Is there a time limit I need to wait till TPG test\configured the device from the backend??? ... View more

Seems like TPG voicemail stopped working recently??? have had TPG mobile and voicemail for many many years   When dialling from my mobile phone, it asked me enter my mobile number, which it shouldn't, but after entering mobile number 04xxxxxxxxxx#, It just goes to "The number you have called can't be accessed. Goodbye." and hangs up   When I dialed my mobile to see of Voicemail is working, it seems to have lost my voicemail setting and default back to standard, and my mobile phone informs me I have new message, please dial 121.....   This is dialling locally in Australia   Logged into TPG mobile account, voicemail says active.   Phoned TPG support yesterday, been informed they will need to reset my TPG mobile voicemail and wait for a text when its done, not sure how long I am suppose to wait......... ... View more