Private message sent. The Internet light completely gone, while the DSL sometimes blinking sometimes gone. Last time the drop out happened only at peak hour during night time but now it’s becoming so frequent and longer which seriously affects our daily use. ... View more

Hi @Ahra_G    Currecntly im facing frequent dropout of my nbn. Can you please help me check whether the firmware is the latest version and help to update it if it is not?   TPG customer ID: XXXXXXX Product type: NBN FTTN 50 Device ID: MAC 00:31:92:1D:41:6D Hardware version: Archer VR1600v v2 00000000 Software version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n   Thanks!  Wen ... View more