I had used this wireless broadband for over half a year now, and the internet dropout is so frequent that I am starting to get annoyed. There are only two people in my home using this broadband but is always slow as **, the ping is always 999 and I can't even load a page, and I am paying for the '5g' speed every month and only getting this service. This is unacceptable and stop saying that you will find someone to check and never reply again. Come and fix the ** problem. ... View more

Hi team, It had been a month since I changed to 5g broadband, and the experience is totally terrible. Really unstable and 80% of the time are 4g. Can you please solve the problem cause I am paying an extra for a stable 5g service. Annie ... View more

I had recently registered for the 5g broadband for my new apartment, and the internet is extremely slow, I am often getting 2mbps or 3mbps while paying for the 5g speed that I am supposed to have. It doesn't matter where I put the modem, is still awfully slow. I am only getting 100mbps for a minute or two and it is getting back to a signal digit again. I do understand that the speed varied but this is too ridiculous, the average speed I am getting is barely usable. Please advise me on what can I do use to get a stable and usable speed. ... View more