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GORMAN · ‎19-07-2022

The handset and answering machine are directly connected to the NBN box.

GORMAN · ‎19-07-2022

I messaged with BASILDV yestereday who asked for my ID. it is XXXXXXX. i have reset times on my router and phones. HAd a telcom handset answering maching and relpaced it with vtech to solve the problem. Didnt help. ANalysis says the problem is timestamp on the caller id message from the ISP is in error. I have tried to disable caller id to test htat theory but that is not possible on my TPG account. What do I do to fix this? IT was working perfectly for years, but error appeared a few months ago.

GORMAN · ‎18-07-2022

yes reset the handset many times. the Router is TPLINK AC1200. the time is correct in the router. I took it off auto, and set manuually, just in case. IF i could, i would disable CallerID at TPG, but it doesnt seem to be an option. There are enough post on support sites to suggest it is the timestamp coming from the ISP attached to the caller id that changes the phone time.

GORMAN · ‎18-07-2022

Phone Answering machines - changing time incorrectly when call received. This was working perfectly until a few months ago. I had a Telecom phone answering maching where the time of the unit would change each time a call came in. I then bought a VTECH and the same thing is happening. It all points to the time stamp in the caller ID that comes from TPG. Is there any other possible explaination? if not, what is the fix.

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Re: time on hanset and answeringf maching gets incorrectly set when incoming phone call arrives

time on hanset and answeringf maching gets incorrectly set when incoming phone call arrives

Re: Phone Answering machine time gets reset incorrectly

Phone Answering machine time gets reset incorrectly