My FTTP connection is active and the internet is working, but the phone is not. I have connected to the UNI-V Port 1 as per the email from TPG stating my service is active; I hear a message that the phone number is not “valid” when I call the phone and the light on the NBN box isn’t on. ... View more

Good morning, I’ve applied for an upgrade to FTTP and have had a technician over who has installed the necessary equipment inside and outside the house. They couldn’t run the cable due to a “blockage” so a few days later someone else came around to do that. Now that is done, how long do I need to wait before the service is active? ... View more

Hi, my TP Link Archer vr1600v has developed a fault where it will power off automatically, even though the power button is in the On position. Turning it off and back on will turn it on again, but then it powers off soon after. I’ve tried other power points but the issues persists. ... View more