Hi, My mobile has not been working and when I log in and check the account its status is moved to Novus. How can I solve this?   Service Type 148: T4G PAYG Status Moved to Novus   Thank you!   ... View more

Hi,   For a few months, I have been facing the problem with the VOIP service not working with my wifi. I was using an external provider's VOIP service with TPG wifi internet however it suddenly stop working. TPG replaced with new modem however still it's not working. If I connect with my mobile 4G (not tpg) net it works perfectly and also I tried my friend's wifi network it works with my VOIP (Yealink set ) service from VoIP line telecom (https://www.voipline.net.au/). TPG and VoIP line both say they do not have a problem with their service. When I found it's not working only with tpg wifi, there should be some problem with TPG service. So, frustrated last try to resolve in the forum if not thinking to change the internet provider. Thank you!   ... View more